Privacy Policy

SeiKiGen Privacy Policy

This SeiKiGen privacy policy explains how SeiKiGen collects, uses, stores, shares and protects personal information when you visit seikigen.com, submit a request for quote, contact us, communicate with our team or use our OEM parts sourcing services.

SeiKiGen is an independent OEM parts sourcing company based in Morocco, focused on genuine Japanese automotive parts.

We process personal information to review RFQ requests, identify OEM parts, prepare quotations, coordinate payment, arrange shipping, provide support, improve website performance and comply with legal obligations.

This SeiKiGen privacy policy is designed to be clear, transparent and aligned with our quote-based sourcing model.

1. SeiKiGen Privacy Policy Overview

SeiKiGen operates the website seikigen.com.

SeiKiGen helps professionals, garages, importers, fleet operators and demanding buyers source genuine OEM parts from Japan for Toyota, Honda, Nissan, Mazda, Mitsubishi, Subaru, Suzuki, Isuzu and Daihatsu vehicles.

Contact email:

contacts@seikigen.com

When the Moroccan SARL registration details are finalized, SeiKiGen may update this page with legal company name, registration number, tax identification and registered address.

2. Scope of This Privacy Policy

This Privacy Policy applies when you:

  • Visit seikigen.com
  • Submit an RFQ
  • Contact SeiKiGen by form, email, WhatsApp, phone, LinkedIn or social media
  • Request a quote
  • Accept a quotation
  • Make payment
  • Request shipping support
  • Request returns, refunds or warranty support
  • Interact with website analytics or tracking tools
  • Communicate with SeiKiGen about sourcing, payment, shipping or support

This Privacy Policy does not apply to third-party websites, payment providers, shipping carriers or external platforms that may have their own privacy policies.

3. Data Protection Framework

SeiKiGen is based in Morocco and aims to process personal information responsibly.

Moroccan personal data protection rules may apply, including Law 09-08 relating to the protection of individuals with regard to the processing of personal data.

Where applicable, SeiKiGen may also consider privacy principles relevant to international customers, including transparency, purpose limitation, data minimization, security, accuracy and respect for user rights.

4. Information We Collect

SeiKiGen may collect personal, business, vehicle, RFQ, payment, shipping and technical information.

Information you provide may include:

  • Full name
  • Company name
  • Email address
  • Phone number
  • WhatsApp number
  • Country
  • Billing information
  • Shipping information
  • Vehicle brand
  • Vehicle model
  • Year
  • VIN or chassis number
  • Engine code
  • OEM part number
  • Part description
  • Quantity requested
  • Destination country
  • Photos or documents you choose to send
  • Messages and correspondence
  • RFQ details
  • Quotation acceptance
  • Payment confirmation details
  • Shipping support information
  • Return or warranty claim information

5. Vehicle and OEM Parts Information

Because SeiKiGen sources genuine OEM automotive parts, we may collect technical vehicle information necessary to identify and verify parts.

This may include:

  1. VIN or chassis number
  2. Vehicle model
  3. Production year
  4. Engine code
  5. Market specification
  6. OEM reference
  7. Photos of parts, labels or vehicle components

This information is used to improve part identification and reduce compatibility mistakes.

6. Payment Information

SeiKiGen does not store credit card details on its website.

Payment may be made through bank transfer, Wise, PayPal or another method approved by SeiKiGen in writing.

Depending on the payment method used, payment providers, banks or financial intermediaries may process your personal and transaction information according to their own privacy policies.

SeiKiGen may keep payment confirmation records, invoice details, payment references, transaction correspondence and related accounting information for business, legal, tax, accounting and dispute-resolution purposes.

7. Shipping and Delivery Information

To arrange shipping or delivery support, SeiKiGen may collect and process:

  1. Recipient name
  2. Delivery address
  3. Phone number
  4. Destination country
  5. Postal code
  6. Shipping instructions
  7. Tracking number
  8. Customs or logistics information
  9. Carrier communication
  10. Delivery issue details

This information may be shared with logistics providers, carriers, customs brokers, warehouse partners or service providers where necessary to arrange shipping, tracking, customs handling or support.

8. Website and Technical Data

When you visit seikigen.com, some technical information may be collected automatically.

This may include:

  1. IP address
  2. Browser type
  3. Device type
  4. Operating system
  5. Approximate location
  6. Pages visited
  7. Referring website
  8. Date and time of visit
  9. Session activity
  10. Clicks and interactions
  11. Form submission events
  12. Error logs
  13. Security logs

This information helps us maintain security, improve website performance, understand user experience and detect technical issues.

9. Cookies and Similar Technologies

SeiKiGen may use cookies or similar technologies for website operation, security, analytics, performance measurement and user experience improvement.

Cookies may help us:

  1. Keep the website functional
  2. Measure page performance
  3. Understand traffic sources
  4. Detect errors
  5. Improve page layout
  6. Analyze visitor behavior
  7. Prevent spam or abuse
  8. Support security controls

Where required by applicable law, certain non-essential cookies or tracking tools may be subject to user consent.

10. Analytics and Performance Tools

SeiKiGen may use analytics, webmaster and performance tools such as:

  • Google Search Console
  • Bing Webmaster Tools
  • Microsoft Clarity
  • Security or performance monitoring tools
  • WordPress analytics or technical logs
  • Hosting provider logs

These tools may collect technical and interaction data such as page views, clicks, scrolling behavior, device information, browser information, approximate location, traffic source and user interaction patterns.

SeiKiGen uses this data to improve website usability, measure SEO performance, identify technical issues, understand RFQ conversion and improve customer experience.

11. Microsoft Clarity

SeiKiGen may use Microsoft Clarity to understand how visitors interact with the website.

Microsoft Clarity may collect interaction data such as clicks, scrolling, page visits, device information, browser information and session behavior.

This information helps SeiKiGen improve usability, identify friction on RFQ pages and improve website performance.

Microsoft may process data according to its own privacy terms and policies.

12. How We Use Your Information

SeiKiGen may use personal information to:

  1. Review RFQ requests
  2. Identify requested OEM parts
  3. Verify compatibility information where possible
  4. Prepare quotations
  5. Communicate with customers
  6. Request missing information
  7. Coordinate sourcing from Japan
  8. Confirm availability and pricing
  9. Process payment confirmation
  10. Issue invoices or payment confirmations
  11. Arrange shipping and tracking
  12. Handle customs or logistics coordination
  13. Provide customer support
  14. Manage returns, refunds and warranty requests
  15. Prevent fraud, spam and abuse
  16. Improve website performance
  17. Analyze traffic and conversion
  18. Maintain business records
  19. Comply with legal, tax and accounting obligations
  20. Resolve disputes or chargebacks

13. Legal Bases for Processing

Depending on the situation, SeiKiGen may process personal information because:

  1. You requested a quote or service
  2. Processing is necessary to prepare or perform a transaction
  3. Processing is necessary for legitimate business interests
  4. Processing is necessary to communicate with you
  5. Processing is necessary to comply with legal, tax or accounting obligations
  6. Processing is necessary for security, fraud prevention or dispute handling
  7. You gave consent where required

14. Sharing Information with Suppliers and Partners

To process RFQ requests and provide sourcing services, SeiKiGen may share necessary information with selected third parties.

These may include:

  1. Japan-based OEM parts suppliers
  2. Sourcing partners
  3. Warehouse or preparation partners
  4. Shipping carriers
  5. Logistics providers
  6. Customs or brokerage service providers
  7. Payment providers
  8. Banks or financial intermediaries
  9. Professional advisors
  10. Technical service providers
  11. Hosting providers
  12. Email service providers
  13. Analytics tools
  14. Security tools

Only information reasonably necessary for the relevant purpose is shared.

SeiKiGen does not sell personal information to advertisers.

15. International Data Transfers

Because SeiKiGen sources OEM parts internationally, your information may be processed or shared across countries.

This may include Morocco, Japan, shipping destination countries, countries where suppliers operate, countries where payment providers operate and countries where technical service providers store or process data.

SeiKiGen takes reasonable steps to ensure that personal information is handled appropriately when shared internationally.

16. Communication Channels

SeiKiGen may communicate with customers by:

  1. Email
  2. Website forms
  3. WhatsApp
  4. Phone
  5. LinkedIn
  6. Social media
  7. Other approved communication channels

By contacting SeiKiGen through one of these channels, you understand that your message, contact information and request details may be processed to respond to your inquiry.

Third-party communication platforms may process data according to their own privacy policies.

17. Marketing Communications

SeiKiGen may contact customers or prospects regarding RFQ follow-up, service updates, sourcing information or relevant business communication.

Non-essential marketing communications may be stopped by contacting:

contacts@seikigen.com

SeiKiGen does not intend to send excessive or unrelated marketing communications.

18. Data Retention

SeiKiGen keeps personal information only as long as reasonably necessary for the purpose for which it was collected.

Retention may be necessary for:

  1. RFQ handling
  2. Quotation records
  3. Order processing
  4. Payment records
  5. Shipping support
  6. Customer service
  7. Returns, refunds and warranty support
  8. Accounting
  9. Tax compliance
  10. Legal compliance
  11. Fraud prevention
  12. Chargeback defense
  13. Dispute resolution
  14. Business records

Some records may be retained longer where required by law, accounting rules, tax obligations, supplier requirements or dispute-resolution needs.

19. Data Security

SeiKiGen uses reasonable technical and organizational measures to protect personal information.

These measures may include access controls, secure hosting tools, email security practices, limited access to customer records, security monitoring and operational procedures.

However, no website, email system, online form, hosting environment or internet transmission is completely secure.

Customers should avoid sending unnecessary sensitive information through unsecured channels.

20. Data Accuracy

Customers are responsible for providing accurate and complete information.

SeiKiGen may request additional information where necessary to process an RFQ, prepare a quote, arrange shipping or handle support.

If customer information is inaccurate, incomplete or outdated, this may affect quote accuracy, part compatibility, payment processing, shipping or support.

21. Your Rights

Depending on applicable law, you may have rights regarding your personal information.

These may include the right to:

  1. Access personal information
  2. Request correction of inaccurate information
  3. Request deletion where legally possible
  4. Object to certain processing
  5. Request restriction of processing
  6. Withdraw consent where processing is based on consent
  7. Request information about how data is used
  8. Request that marketing communications stop

To exercise privacy rights, contact:

contacts@seikigen.com

SeiKiGen may need to verify your identity before responding to certain privacy requests.

22. Limitations on Deletion

In some cases, SeiKiGen may not be able to delete certain information immediately.

This may apply where information is required for:

  1. Order processing
  2. Payment records
  3. Shipping records
  4. Legal obligations
  5. Accounting or tax compliance
  6. Fraud prevention
  7. Chargeback defense
  8. Warranty records
  9. Dispute resolution

23. Children’s Privacy

SeiKiGen services are intended for adults, professionals, garages, importers, fleet operators and vehicle owners.

SeiKiGen does not knowingly collect personal information from children.

If you believe that a child has provided personal information to SeiKiGen, contact us so that we can review the request.

24. Third-Party Websites

The SeiKiGen website may contain links to third-party websites, tools or services.

SeiKiGen is not responsible for the content, security, availability, privacy practices or terms of third-party websites or services.

Customers should review third-party privacy policies before using external services.

25. Automated Decision-Making

SeiKiGen does not rely on fully automated decision-making to approve or reject RFQ requests.

RFQ review, quotation preparation and sourcing decisions involve manual review.

Analytics tools may help us understand website behavior, but they do not replace manual sourcing review.

26. Updates to This Privacy Policy

SeiKiGen may update this Privacy Policy from time to time.

The latest version will be published on this page.

Continued use of the website or services after publication of an updated Privacy Policy means that the updated version applies from the date of publication.

SeiKiGen Privacy Policy FAQ

What information does SeiKiGen collect?

SeiKiGen may collect contact details, RFQ information, vehicle data, VIN or chassis number, OEM part details, payment confirmation records, shipping information and website technical data when necessary to provide its sourcing services.

Does SeiKiGen sell personal data?

No. SeiKiGen does not sell personal information to advertisers. Data is used to process RFQ requests, prepare quotations, coordinate payment, arrange shipping, provide support and improve the website./

Why does SeiKiGen collect VIN or chassis information?

SeiKiGen may collect VIN or chassis information to identify genuine OEM parts more accurately, reduce compatibility mistakes and prepare reliable sourcing quotations.

How can I contact SeiKiGen about privacy?

For questions about this SeiKiGen privacy policy or personal data processing, contact SeiKiGen at contacts@seikigen.com.

27. Contact

For questions about this SeiKiGen privacy policy or how your personal information is processed, contact:

SeiKiGen
Email: contacts@seikigen.com
Website: https://seikigen.com